Like every caring and responsible organization, REXMED INSTRUMENTS is aware of the facts and contingencies arise in different areas like workmanship and standards. We do care your money as we care your health; we do have the return policies in the following ways if the instrument may not be MISUSED:
All merchandise must have prior approval before being returned.
For returns other than company error, an appropriate re-stocking charge will be applied.
Stock Items = 20% re-stocking charge
Non-Stock Items = 30% re-stocking charge
NOT RETURNABLE: Dated merchandise, if purchased over THREE MONTHS from date of request of return; products that have been used, show signs of age, or defaced in any way.
REXMED INSTRUMENTS reserves the right to evaluate the condition of all returns for final determination of credit.